The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. Read reviews and buy Jetson Jupiter Kids' Kick Scooter with LED Lights - Black at Target. All fees will be covered by the flat rate fee. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. The MSRP value of the promotional items will be deducted from the refund. It will take 7 business days to process and send out the refund to customers. Take photos of any damage that is found and date the images when possible. ):5000 Grams. Clear All. Essential components include the bicycle frame, electric motor, battery, display console and controller. Enter for a chance to win a $500 JUPITER Gift Card. Watch this step by step video on Defiant Unboxing and Setup. Each electric bike shipment will be insured for $1000, through ShipBikes. A customer pays an additional non-refundable fee($500 for HD750 , $800 for MD1000) to test-ride the vehicle for up to 15 days and for fewer than 10 miles . Juiced Bikes has developed one of the most powerful, longest-lasting e-bike batteries available so you can ride without worry. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. TVS Jupiter is a scooter available at a starting price of Rs. No warranty will be offered or honored for second hand owners. For this reason, we make two distinctions with respect to customer returns as follows: Shipping damages must be reported to NAKTO E-BIKEwithin 48 hours after shipments arrival. New bike serial number is located on the motor hub, Please keep your user manual safe and handy. Replacing batteries is easy and usually takes no tools. Rule of replacement: the frame is replaced with one of the same model. A 15% restocking fee may also apply. Some states may have laws restricting the use of these items on public streets. Press Up or Down arrow to adjust the large flashing value to 60. Then the six pin scooter plug works ok for the 5 small motor wires. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. and in the original packaging. The purchaser is responsible for the delivery to the authorizedrepair facility. If your bike sustained damage in shipping, the manufacturer will replace any of the parts that were damaged. (Damages reported after 3 business day, are considered not valid.) Green Bike Electric Motion LLC warrants that all new Green Bike Electric Motion LLC electric Bicycles and main components therein sold by an authorized Green Bike Electric Motion LLC retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase. Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. How to Adjust or Tighten Your Brake Cables Port/pier/dock deliveries are also subject to additional shipping. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. Even if you did not buy directly from AmericanElectric,this warranty still applies, provided you purchased the product from an authorized AmericanElectric dealer. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. 36V 10Ah. Mid Drive vs. Hub Motors - which is better? For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Add to Basket. Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. Items are considered to be oversized if they are heavier than 30 pounds. If youve done all of this and you still have not received your refund yet, please contact us at. A confirmation will be sent to customer once the refund is on the way. Watch. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. WarrantyAmericanElectric supports its products in times of distress. Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are damaged as a result of shipping.3. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Do not order items that are illegal to import into your country. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund. TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. Extended Warranties purchased will be 100% refunded when a bicycle is returned for a refund within the extended warranty period only. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. All orders shipped to the continental United States ship FREE. kilogttam 3 yr. ago. If you have any problems, our warranty policy is as follows: Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. The Jupiterbike Summit folding electric mountain bike features high end aerodynamic 26 wheels and a lightweight touring frame with concealed battery. Buy It Now. Always contact customer service at 1 970 949 3261 or info@wildsyde.com Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. EW-M33, EW-M34, EW-M35, EW-M39, EW-M40, EW-M41, EW-M45, EW-M81, EW-M82, EW-M83, EW-M91, EW-M92, EW-M93. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. Pack the item(s) securely in the original product packaging, if possible. Please try to stay in this range, the timing on this step is important. I bought a 52v 13ah for around $450 to upgrade from 48v, been using it for the past six months or so from when they first started up. Exide Vrla Battery, Usage/ Application: Automobile 3,000. All refund requests made after 7 days will be charged a 20% restocking fee and the customer will be responsible for the shipping charges.. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. 4 if you have questions or problems with this procedure. We report the amount of the sale on the Customs form. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. Bolt Up 14" Electric Bike . Safara Ride On Charger Sold Out. $74.95 - ONE Year Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. I decided I wanted an e-bike and ended up buying a Jupiter Discovery X5. To receive a refund or credit, items must be returned within 10 days of original shipment date. Example 9:00 am. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Check first. Contact Dealer. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. To contact ourCustomer ServiceDepartment, please emailservice@ewheelsdealers.com. If the return is accepted, Ecotric will issue a pre-paid shipping slip to you by email. Add To Cart. If you havent received a refund yet, first check your bank account again. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. PLEASE DO CHARGE YOUR BATTERY EVERY MONTH. FAILURE TO DO THIS WILL VOID THE WARRANTY. Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If there is any item damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. *Implied warranties, including those of merchantability and fitness for a particular purpose, arelimited to one (1) year from the date of the original purchase and to the extent permitted bylaw. Overloading beyond recommended capacity . After the driver signs, you sign also. This section will give you the essential information about what to expect with the delivery of your item. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. The LED light on the charger will turn from red to green when the battery is fully charged. An additional $50 freight delivery fee is charged for shipping to New York City (Zip codes ending in 100-104, 110-119, 150-196), Marthas Vineyard and any island delivery within the 48 contiguous United States. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. This means if you puncture your tube you are covered! In no event shall NAKTO E-BIKEbe responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. Mar 07 Please have your customer ID number located on your packing list available when you call. Wheels: 16. Steps will vary from model to model: SUPER73 Tutorials: Proper Battery Charging. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Fees and Charges Related to Refund or Replacement. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Jupiter Batteries JB12-050 Replacement Battery. Additional charges that come with product failure. Please request a Return Merchandise Authorization. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. You must print the return label and paste it on the carton when shipping back returned electric bike.Ship-back charge: a. Including front fork with shock absorber, saddle, seat post, shift lever, front derailleur, rear derailleur, main shaft, front hub, rear hub, handle, handle bar, front fixture, rear fixture, brake lever, front fender, rear fender, luggage carrier, pedal, bearing, linkage and linkage screws (depending on the warranty provided by the parts manufacturers). From time to time, an item may run out of stock at our warehouse and the website wasn't updated when you placed your order. Your Jupiter Bike is water resistant, not waterproof. They actually called me offering to help! If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. Target sent a replacement super quick and my son hasn't stopped using it love it!! Bike Battery Won't Charge. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. do not lose the magnets. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Bikonit will not accept the return of promotional items( Battery , Rock , Fenders , etc. *ETA when in stock and within continental USA only. Use of other components not approved by the manufacturer. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). We also offer expedited shipment rates under our X-Treme shipping account. Please reach out to us if you need more support. Original receipt of purchase required. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. Flat tires or leaks caused by sharp objects such as nails, glass shards and pointing pebbles. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! Exchanges We only replace items if they are defective or damaged. Schools, resorts, camp grounds and hotels do not qualify for business delivery and may require additional shipping. Olympicbreeze.com will send you automated tracking updates once we receive the tracking number for your order. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. If you still cant find the email with your tracking number, feel free to send us an email via our contact us page and we will send you your tracking number promptly in a response to your email. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or IsraelNote to international customers:You are responsible for any and all duties or taxes that may apply. Please include all paperwork, parts, and accessories. Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. Throttle vs. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. Olympicbreeze.com goal is to fulfil your order within 2 hours of your purchase. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Technical Support Hours Monday -Thursday 9:00 am - 4:00 pm PST. Here at Olympic Breeze, we pride ourselves on having the most competitive prices online. Jupiter Batteries JB12-075 Replacement Battery. This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. 1275 * At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns. Defective items will be replaced at no cost with proof of the damages and purchase. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. $86.99. This is the exclusive remedy. Contact Us. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain rates for those shipments. Sort By. We do not cover defect or damaged parts from failure to follow instructions in owners manual, improper assembly, acts of God, misuse, neglect, improper storage, commercial use, alterations to the bikes original design or components, modifications with parts not sold by X-Treme, operator error resulting in accident, extreme or stunt riding, or improper maintenance & upkeep. Please reach out to us if you need more support. RECEIVING AND INSPECTING FREIGHT SHIPMENTS. Watch on. something customer buy in promotional) associated with that sale. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Refund or Replacement within 30 days of receipt . Please return defective batteries to AmericanElectric. Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . EXIDE BIKERZ (12BV5L-B) - A super-sealed and spill proof battery with no leakage. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email atservice@ewheelsdealers.comwithin the warranty period (stated above). Frame: 6 months from the day of purchase. Six (6) Months from the date of purchase on the batteries and charger. Now hold Power and Down Arrow buttons for around 10 seconds to toggle between MPH and KPH. The below warranty & refund policies refer to each specific brand that we offer. $34.99. A friendly and knowledgeable representative will respond as soon as possible. Please note that this can take up to 24 hours. One (1) Month from the date of purchase on the scooters charger. We will not offer warranty service to second owners. Battery for Tvs Jupiter Bike; Tata Green Velocity. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.4. DO NOT REFUSE SHIPMENT. JupiterCare must be added within 45 days of your bike purchase. Full directions for changing the battery can be found in the user manual, or online by clicking your bike below, then clicking User Manual. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. 7-speed gear shifting for the ride control every cyclist craves. Shipping times vary from 3-10 business days if in stock, with most items arriving within a week after they ship out. Atlas Defiant Discovery X5 Discovery X7 Summit. This includes any parts deemed to have been damaged in shipping. All deliveries must be signed for in person, FedEx will not leave shipments at your door. Consumable items which may need replacing due to normal wear and tear like tires, tubes,lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers. Do not order items that are illegal to import into your country. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Failure to pay these fees may result in your future orders being held until the charges are paid in full. Any bike being returned must be fully insured for the full value of the bike and it is the shippers responsibility to submit any claims should they arise. Import duties, taxes, and charges are not included in the item price or shipping cost. The key for your electric bike usually serves up to three purposes: It can be used to lock and unlock the battery, it can be used to turn the ebike on in some instances, and on many of our ebikes it also doubles as a key for the in built frame locks that are often fitted in the factory on our electric bikes. 1,000/ Piece Get Latest Price. GEAR UP WITH 7-SPEED QUICK-SHIFT. You wanted it. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Back In Stock. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty. Starting at: $ 1,295.00. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. Always contact customer service at 1 970 949 3261 or info@wildsyde.com. Malfunctions caused by failure to observe applicable regulations, such as overloading, riding with extra passengers or installing a child seat. When applicable, part costs will be covered under warranty, and all warranty items will beshipped via FedEx Ground. Refunds will only be issued to the original credit card that you use when placing your order. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. The replacement battery may therefore stick out slightly.
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